Privacy Policy
Effective: November 1, 2025
This Privacy Policy explains how Xiamen Wontonne Tech Co., Ltd. ("WONTONNE", "we", "us") collects, uses, shares and protects personal information in connection with our website www.wontonne.com and related services.
By using our website or submitting information to us, you acknowledge the practices described in this policy.
1. Information We Collect
Contact details you submit through our inquiry forms — including your name, company name, email address, phone number and WhatsApp number.
Dealer application information — company profile, geographic region, fleet volume and primary industrial focus.
Messages and attachments you send us by email or through the website.
Technical data such as IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
To respond to your inquiries, prepare quotations and deliver products and services you request.
To evaluate and support dealer and partner applications.
To provide technical support, product updates and warranty services.
To send marketing communications about products and exhibitions — only where you have opted in, and you may unsubscribe at any time.
To improve our website, products and services through aggregated usage analysis.
3. Legal Basis for Processing
Performance of a contract — where processing is necessary to respond to your inquiry or fulfil an order.
Legitimate interests — such as improving our services, preventing fraud and securing our systems.
Consent — where you have given it, for example for marketing communications or optional cookies.
4. Information Sharing
We do not sell your personal information.
We may share limited information with logistics and shipping partners to deliver your orders.
We may share information with our authorized local dealers to better serve customers in your region.
We may disclose information where required by applicable law or to protect our legal rights.
5. Data Retention
Inquiry records are retained for as long as needed to provide our services and meet legal, accounting or warranty obligations, after which they are securely deleted or anonymized.
6. Data Security
We apply appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
No method of transmission over the internet is completely secure; while we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual obligations.
Withdraw consent to marketing communications at any time.
Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
8. International Transfers
As a global manufacturer serving customers in 128+ countries, your information may be transferred to and processed in countries other than your own. We take steps to ensure such transfers are protected by appropriate safeguards.
9. Cookies
Our website uses cookies to ensure basic functionality, understand usage and improve your experience. For full details, please see our Cookie Policy.
10. Children's Privacy
Our website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Xiamen Wontonne Tech Co., Ltd. — No. 768, Qishan North Road, Huli District, Xiamen, China.
Tel: 0592-5567708 | Fax: 0592-5567710 | Website: www.wontonne.com